SupplierMark

Integrated Management Systems – Certification made simple™

Suppliermark is the world’s first ‘Integrated Management Standard’ designed specifically for small to medium sized suppliers to Government and Public Sector Agencies.

Suppliermark is awarded to companies that meet the requirements of the ‘Approved Suppliers Standard’ and have been through a ‘pre-qualification process’ which enables them to bid for Government and Public Sector Tenders. The market for Government and Public Sector contracts in the UK alone is worth a staggering £120 Billion per annum.

If you wish to now more about SupplierMark, please use the Enquiry Form.

CustomerMark

Integrated Management Systems – Certification made simple™

What is OHSAS 18001?
CustomerMark is the world’s first ‘Customer Service Standard’ enabling companies to undertake assessment and certification against the ‘CustomerMark Standard’.

How will CustomerMark help your company?
Measuring Customer Service and Customer Satisfaction are now also ‘key requirements’ of the ISO 9001:2000 Standard. CustomerMark enables companies to meet these crucial ISO 9001 requirements in a cost-effective and independent manner. CustomerMark certification brings many key benefits including:

Improved Customer Loyalty
Improved Customer Satisfaction
Reduction in lost Customers
Reduction in Cancelled Orders
Increased Sales and Profits

IMS - Certification made simple
The CustomerMark process enables IMS to collect accurate and sincere feedback from your customers showing you how your company is:

Meeting its customer’s requirements, and
Areas for further improvement .

The process of developing an appropriate ‘Questionnaire’ measuring ‘Customer Service and Customer Satisfaction’ is developed with your company to ensure it will provide appropriate results. We provide your company with a ‘comprehensive report’ of our findings which will also highlight areas of strength, weakness and opportunities for your business. Naturally, all information provided by your customers remains strictly confidential.

How much does certification cost?
CustomerMark is a bespoke service and your IMS Consultant will be able to advise you further regarding costs.

If you wish to know more about CustomerMark, please use the Enquiry Form.

ExcellenceMark

Integrated Management Systems – Certification made simple™

In Partnership with the British Quality Foundation, ExcellenceMark is awarded to companies that have achieved ISO Standards and also undertake an assessment against the Business Excellence Model.

If you wish to now more about ExcellenceMark, please use the Enquiry Form.